Privacy Policy

Bullock Law Firm 

Effective Date: May 11, 2026 

Bullock Law Firm, PLLC (“Bullock Law Firm,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit www.bullocklawyer.com (the “Site”), submit an intake form, communicate with our team, use our client portal, or exchange text messages or email with us (collectively, the “Services”). 

Please read this Privacy Policy carefully. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services. 

SMS / TEXT MESSAGING — KEY NOTICE 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See Section 6 for full details. 

1. Information We Collect 

We collect several types of information from and about users of the Services, including: 

1.1 Information You Provide Directly 

• Identifiers such as your full name, postal address, email address, and telephone number (including mobile); 

• Demographic and matter-related information you submit through intake forms or the client portal, such as date of birth, employment, the parties involved in your potential matter, dates and locations of events, insurance information, and a description of your inquiry; 

• Documents, photographs, video, audio, or other files you upload to the portal or attach to email or text messages; 

• Payment information you provide to a payment processor (we do not store full payment-card numbers on our servers); 

• Communications you send to us by email, the contact form, the client portal, voicemail, or text message; and 

• Any other information you choose to provide. 

1.2 Information Collected Automatically 

When you use the Site, we and our service providers may automatically collect: 

• Log and device data, such as IP address, browser type and version, operating system, device identifiers, referring/exit pages, date and time stamps, and clickstream data; 

• Usage data, such as the pages you view, the links you click, the searches you run, and how long you spend on each page; and 

• Cookies, pixels, and similar tracking technologies (see Section 9). 

1.3 Information from Third Parties 

We may receive information about you from third parties, including: 

• Referral sources, co-counsel, opposing counsel, expert witnesses, court records, and public records related to your matter; 

• Background screening, conflict-check, and identity-verification services we engage to satisfy our professional obligations; and 

• Analytics, marketing, and advertising partners that help us understand how the Site is used. 

2. How We Use Your Information 

We use the information we collect for purposes that include: 

• Performing conflict-of-interest checks and evaluating your inquiry; 

• Providing legal services to you under a written engagement agreement; 

• Communicating with you about your matter, scheduling, billing, and the Services—by phone, email, the client portal, or SMS where you have opted in; 

• Operating, maintaining, securing, and improving the Site, the portal, and our internal systems; 

• Complying with our legal, ethical, and professional-responsibility obligations, including record-retention and disclosure rules of the Tennessee Rules of Professional Conduct; 

• Detecting, investigating, and preventing fraudulent, unauthorized, or illegal activity; 

• Enforcing our Terms and Conditions and other agreements; and 

• With your separate consent, sending newsletters, firm announcements, or educational content—you can unsubscribe from these at any time. 

3. Legal Bases for Processing 

Where applicable law requires us to identify a legal basis for processing your information, we rely on one or more of the following: your consent; performance of a contract (such as your engagement agreement); compliance with a legal or professional obligation; protection of vital interests; and our legitimate interests in operating, securing, and improving the Services and the firm. 

4. How We Disclose Information 

We disclose information only as described in this Privacy Policy. The categories of recipients are: 

4.1 Service Providers 

Vendors and contractors that perform services on our behalf and are bound by confidentiality and data-protection obligations. These include: 

• Communications platforms (for example, Twilio, Inc., which provides our SMS/voice infrastructure); 

• Email and document delivery providers; 

• Cloud hosting and storage providers; 

• Practice management, document management, and electronic signature platforms; 

• Payment processors; 

• Analytics and security providers; and 

• Outside auditors, accountants, and professional advisors. 

4.2 Co-Counsel, Experts, and Other Necessary Disclosures 

If we represent you, we may share information with co-counsel, experts, court reporters, mediators, and other persons reasonably necessary to advance your matter, consistent with the Tennessee Rules of Professional Conduct. 

4.3 Legal and Compliance Disclosures 

We may disclose information if required by law, court order, subpoena, or other legal process; to comply with regulatory requirements; to enforce our agreements; to protect the rights, property, or safety of the firm, our clients, or others; or in connection with the investigation of suspected unlawful activity. 

4.4 Business Transfers 

In the event of a merger, sale of assets, dissolution, or similar transaction affecting the firm, information may be transferred to a successor or acquirer subject to confidentiality and applicable professional-responsibility rules. 

4.5 With Your Consent 

We may disclose information to other parties when you direct us to or otherwise consent. 

4.6 What We Do Not Do 

• We do not sell your personal information for monetary or other valuable consideration. 

• We do not share information with unaffiliated third parties for their independent marketing purposes. 

• We do not share mobile telephone numbers, SMS opt-in data, or SMS consent data with any third party for marketing or promotional purposes, and SMS opt-in data and consent are excluded from any other categories of information sharing described in this Privacy Policy. 

5. Cookies and Tracking Technologies 

The Site uses cookies and similar technologies, including pixels, tags, and local storage, to make the Site work, remember your preferences, understand how visitors use the Site, and—where applicable and with required consent—support advertising. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of the Site. Where required, we present a cookie banner that allows you to accept, reject, or customize non-essential cookies. 

We may use third-party analytics services, such as Google Analytics, to help us understand Site usage. These services use cookies and similar technologies to collect information about how the Site is used and report aggregated trends. To opt out of Google Analytics, install the Google Analytics opt-out browser add-on. 

6. SMS / Text Messaging — Privacy Disclosures 

This section provides additional detail required by our SMS provider, Twilio, Inc., and by carrier (A2P 10DLC) requirements. It supplements—and does not replace—the rest of this Privacy Policy. 

6.1 Information We Collect Through the SMS Program 

• Your mobile telephone number; 

• The fact, date, time, and method of your opt-in (web form, portal, in-person, by reply keyword, or other); 

• The content of messages you send to us and we send to you; 

• Delivery and engagement metadata (delivered/failed status, carrier responses, opt-out events); and 

• Any other information you choose to include in a message. 

6.2 How We Use SMS Information 

We use SMS information solely to: 

• Confirm intake, schedule and remind you of appointments, request and exchange documents, provide case-status updates and court-date reminders, send billing and payment notices, and respond to your inquiries; 

• Maintain proof of consent as required by the TCPA, the FCC, the CTIA Messaging Principles and Best Practices, and applicable carrier rules; 

• Honor opt-out requests and ensure compliance with applicable laws; and 

• Investigate or prevent fraud, abuse, or unauthorized use of the SMS program. 

6.3 Data Sharing Restrictions Specific to SMS 

No mobile information—including phone numbers, SMS opt-in records, or SMS consent records—will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are excluded from any other category of information sharing described in this Privacy Policy. We share SMS-related information only with: (a) Twilio and other carrier-required service providers strictly to deliver, queue, route, and document messages on our behalf; (b) regulators and carriers when required to demonstrate compliance; and (c) parties to whom you specifically direct disclosure. 

6.4 Retention of SMS Data 

We retain SMS opt-in records, message content, and related metadata for so long as is necessary to provide the Services, document consent, comply with our legal and professional-responsibility obligations, and resolve disputes—and otherwise consistent with our general retention practices in Section 8. 

6.5 Opt-Out and Help 

Reply STOP to any message to cancel future SMS messages from Bullock Law Firm. Reply HELP for assistance, or contact us using the information in Section 13. 

7. Data Security 

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, alteration, loss, or destruction. These include access controls, encryption in transit, secure portals for sensitive document exchange, vendor due diligence, and staff training on confidentiality and the Tennessee Rules of Professional Conduct. 

Despite our safeguards, no method of transmission or storage is completely secure, and we cannot guarantee the security of information transmitted over the Internet, by SMS, or by email. You transmit information at your own risk and should take care to protect any device, account, or credentials you use to access the Services. 

8. Data Retention 

We retain personal information for as long as necessary to provide the Services, satisfy our legal and professional-responsibility obligations (including matter-file retention requirements under the Tennessee Rules of Professional Conduct), resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it. 

9. Your Rights and Choices 

Depending on where you reside, you may have the following rights regarding your personal information: 

• Access — request confirmation of whether we process your information and a copy of that information; 

• Correction — request that we correct inaccurate or incomplete information; 

• Deletion — request that we delete information, subject to professional-responsibility, legal, and recordkeeping requirements; 

• Portability — request a copy of certain information in a portable format; 

• Objection or restriction — object to or restrict certain processing; and 

• Withdraw consent — withdraw consent at any time where we rely on consent (this does not affect prior processing). 

To exercise any of these rights, contact us using the information in Section 13. We will respond within the time required by applicable law. We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising any of these rights. 

9.1 California Residents 

If you are a California resident, you have rights under the California Consumer Privacy Act, as amended (“CCPA”). The categories of personal information we collect, the purposes for which we use them, and the categories of recipients are described above. Bullock Law Firm does not “sell” or “share” personal information as those terms are defined under the CCPA. To exercise your CCPA rights, contact us using the information in Section 13. 

9.2 Other U.S. State Privacy Laws 

Residents of states with comprehensive privacy laws (including, where applicable, Virginia, Colorado, Connecticut, Utah, and others) may have rights similar to those described above. We honor those rights to the extent required by applicable law. 

10. Children’s Privacy 

The Services are intended for users 18 years of age and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete it. Parents and guardians who believe a child has submitted information to us should contact us using the information in Section 13. 

11. International Visitors 

The Services are operated in the United States. If you access the Services from outside the United States, your information will be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your country. By using the Services, you consent to that transfer. 

12. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. The updated version will be posted at www.bullocklawyer.com with a new Effective Date. If changes are material, we will use reasonable efforts to notify you by email or through a notice in the client portal. Your continued use of the Services after the Effective Date indicates your acceptance of the updated Privacy Policy. 

13. Contact Us 

To ask questions, exercise rights, or report a privacy concern, contact us at: 

Bullock Law Firm, PLLC 

Attn: Privacy Officer 

Address: 124 Independece Lane

LaFollette, Tennessee 37766

Phone: (423) 456-3000

Email: adam@bullocklawyer.com

Website: www.bullocklawyer.com 

 

At-a-Glance Summary (informational only — full policy controls): 

Topic	How We Handle It
Sale of personal info	Never. We do not sell or share personal information for monetary or other valuable consideration.
SMS / mobile data sharing	Mobile numbers, SMS opt-in, and SMS consent data are NOT shared with third parties or affiliates for marketing or promotional purposes — period.
Marketing texts	We do not send marketing or promotional texts without separate, express prior consent.
Opt out of texts	Reply STOP to any message. Reply HELP for help. Message and data rates may apply.
Cookies	Used for site operation, analytics, and—where required—with consent. Manage via browser or our cookie banner.
Your rights	Access, correct, delete, port, object/restrict, withdraw consent — subject to legal and professional-responsibility limits. Contact us using Section 13.

 

By using the Services, you acknowledge that you have read and understood this Privacy Policy.